Terms and Conditions
By ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at 1000acrestudio, you warrant that you are at least 18 years old or have parental permission to buy from us. All personal information you provide us with or that we obtain will be handled by 1000acrestudio as responsible for the personal information. Events outside 1000acrestudio’s control shall be considered force majeure.
The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. Please note that local charges may occur.
1000acrestudio reserves the right to amend any information without prior notice.
Personal Information
All personal information you provide us with or that we obtain will be handled by 1000acrestudio. The personal information you provide will be used to ensure deliveries to you.
Additionally, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse our site, we collect information about the individual web pages or products that you view, what websites referred you, and how you interact with the site. This automatically collected information is referred to as “Device Information.”
We share your Personal Information with third parties. For example, we use Shopify to power our online store (you can read more about Shopify’s use of your Personal Information here: https://www.shopify.com/legal/privacy). We also use Google Analytics to help understand how our customers use the site (learn more about Google’s privacy policy here: https://www.google.com/intl/en/policies/privacy/).
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We collect Device Information using the following technologies:
Cookies: Data files placed on your device or computer, often including a unique identifier. (More info on cookies: http://www.allaboutcookies.org)
Log Files: Track actions on the site, collecting data such as IP address, browser type, and more.
Web Beacons, Tags, Pixels: Electronic files that record browsing behavior.
When you make a purchase or attempt to do so through our site, we collect information such as your name, billing and shipping address, payment information, and contact details (“Order Information”).
We use Order Information to:
- Fulfill your order
- Communicate with you
- Screen for fraud risks
- Provide you with product-related information, when in line with preferences you have shared with us.
We use Device Information to screen for potential risks and improve our website.
You have the right to access the personal information we hold about you.
Payment
All products remain 1000acrestudio’s property until full payment is made. The price applicable is the one set at the time of your order. Shipping and payment costs are recognized before purchase. If under 18, parental permission is required to make a purchase from 1000acrestudio.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original payment method.
Damaged Products
We take every precaution to ensure that your product is packaged securely to prevent damage during shipping. However, we cannot be held responsible for any damage resulting from improper handling, misuse, or failure to follow care instructions after the item has been delivered.
If your product is damaged during transit, please notify us within 14 days of receiving your order. We will initiate a review and, if applicable, coordinate a replacement and address the issue with the delivery carrier.
Please note that failure to report any transit-related damage within this timeframe may result in the forfeiture of your right to a replacement. For further inquiries, please contact us.
Changes
1000acrestudio reserves the right to amend any information on our website, including prices, specifications, terms of purchase, and product offerings, without prior notice.